Features
Every module a National Employment Council needs
Start with the modules you need today. Everything shares one set of employer and case records.
Dispute case management
Register complaints, allocate them to designated agents and track every matter against the statutory clock.
- Case numbers, parties, representatives and documents in one file
- Allocation to designated agents with their own case lists
- 30-day conciliation clock with abeyance and public holidays
- Full history of every status change
Conciliation and hearings
Send notices of hearing, record settlements and issue certificates of no settlement.
- Notices of hearing by SMS and email
- Settlement agreements with amounts in USD or ZiG
- Certificates of no settlement and withdrawals
- Printable documents on your letterhead
Arbitration and determinations
Refer matters, appoint arbitrators, schedule hearings and record awards and determinations.
- References, appointments and hearing schedules
- Arbitration awards with amounts and documents
- Determinations with submissions, hearings and appeals
- Outcomes register across every case
Employer and employee registers
Keep a complete register of employers, their grades, occupations and employees.
- Employer registration with sector, district and contacts
- Employee records with grades and occupations
- Bulk imports from spreadsheets
- Exemptions and contract tracking
Billing, levies and payments
Bill employers, send invoices and statements, and take payments online through an integrated payment gateway.
- Automatic monthly levy billing from your rates
- Invoices, employer statements and arrears (aged debt)
- Online payment integration with Paynow, recorded against the employer automatically
- Payments in USD and ZiG with your exchange rates
- Payment history and reconciliation per employer
Employer self-service portal
Employers sign in to view statements, pay levies online, update their details and file returns.
- Secure employer logins, one login for several companies
- Statements, invoices and payment history
- Online dispute submission and case tracking
- Fewer phone calls and office visits
Inspections and compliance
Plan inspections, record findings and follow up on compliance.
- Full inspection reports: health and safety, HIV and AIDS, general conditions
- Routine visits per officer and employer
- Offences and observations with follow-up
- Monthly inspection reports
Labour enquiries
Log walk-in, phone and email enquiries and see what employers and workers ask about.
- Enquiries by type, employer and officer
- Time spent per enquiry
- Reports by employer and nature of enquiry
Training and events
Run trainings and events with online registration and QR check-in.
- Training records with attendance
- Event registration with QR tickets
- Check-in per event day and printable registers
Decision reports and analytics
Give management the numbers they need: turnaround, overdue matters, outcomes and trends.
- Designated agent turnaround and overdue conciliation
- Cases by nature, sector and district
- Monthly officer reports with comments
- Export to Excel and CSV
SMS and email notices
Keep parties informed automatically at every step of a case.
- SMS through local providers
- Branded emails from your council
- Failed messages logged for follow-up, never lost
Security and audit
Role-based access, a full audit trail and nightly backups.
- Roles and permissions per user
- Officers see only their own cases where required
- Audit trail of every change
- Nightly off-site backups